Seek out the 3 truths in any conversation and turn conflict into resolution in your business
Think of a conversation you have been putting off…. Got it…
This is a time when you know you should talk to someone, but you have been delaying, or maybe you have had the conversation before and it has gone badly, or maybe you fear that talking about it could make the situation worse. So now you feel stuck…
You need to go back to the drawing board and start with these questions.
What is your purpose for having this conversation?
What do you hope to accomplish?
What would be your ideal outcome?
Why would you launch into a difficult conversation without being clear on the purpose for it? If your purpose is unclear or not constructive, then no matter how you handle it, it’s going to badly.
Your purpose is to see out the three truths.
- Their truth - learn their story
- Your truth – share your story
- The third truth - solve the problem together
These three truths will help you move towards resolving the issue or conflict. To read more about the 3 truths and how to put them into practice in your business click here.