Let silence be the winner for successful negotiations in your business…
Negotiations can often create strong and negative emotions and feelings.
How have your business negotiations gone in the past?
Have you been able to deal with both the facts and the feelings of the parties involved?
Show that you understand both the facts of the negotiation but also the feelings of all the parties involved and you are on your way to creating a resolution where both parties win.
Chris Voss, former FBI negotiator, believes that repeating the last 3 words of any statement by your negotiating partner will effectively demonstrate you understand the facts and have listened clearly…
Follow this with silence and he believes you prompt sharing at a deeper level.
It’s also a great way to show that you are listening to your negotiation partner and you understand their feelings.